FAQ
Receive OTP
How long does it take for a code to be received?
- We will send you an SMS message immediately after receiving the message to the number you have selected. In case you have not received the message after 2 minutes, you can cancel that number. After 20-60 minutes, if there is no message to the number you have selected. That number will be automatically unsubscribed.
- In case of getting a number from a country where you don’t reside physically, you should use a VPN, since popular online services have learned how to match the country of origin of a mobile provider and the physical location of a user.
Receive another code
After receiving the code and you want to receive more codes from the number you selected, click on the "More SMS" button. The system will reactivate the number you selected if it is free.
No numbers available
- Numbers are replenished regularly, without time regulations. Click "Buy" to be in a queue for the first numbers added and get them as soon as they are added.
- If the numbers you need are not available for a long time, we advise you to find the numbers of other countries. A complete list of countries and services is available on this page.
- Do not forget that to use foreign numbers you need to be connected to Proxy or VPN.
Message wasn’t delivered
- In such cases you can cancel an activation and buy another number. There are multiple reasons for a message delivery failure.
- Many services are sensitive to your network address, so it is important to use Proxy or VPN of the country number of which you are buying.
- Also, you can try another browser or device, because these changes sometimes help our users. And do not forget to choose different mobile operators when purchasing numbers of the Russian Federation. Thus, you will work with different suppliers and SIM card providers.
- We remind you that an activation is considered paid, if you have received the requested activation code. If the activation code did not arrive, the funds will be automatically returned to your balance.
Forbidden Messages
- Messages (SMS) that you can’t receive on our website:
Qiwi service
Webmoney service
ICQ service
Pandao service
Service messages from mobile operators.
- Messages from other financial systems can be forbidden if the administration considers them as unacceptable.
- Messages from services such as Yula, Mamba, Citymobil and Mail.ru group services can be received if there is 500 rubles or more on your balance.
Rent Number
How does number rent work?
- You will always have the opportunity to receive an unlimited number of SMS from the selected service during the selected period.
- You will always be able to regain access to your registered account!
- If you have not received an SMS with the code within the first 20 minutes, you can refuse the number, and the money will be returned to your account in full.
- If you have not received an SMS and more than 20 minutes have passed, it will be impossible to cancel the rent.
- The number sold for rent will not be resold for the corresponding service upon expiration of the rent.
- The minimum rent period is 4 hours, the maximum is 31 days
Messages are not delivered anymore
- If you have not received an SMS with the code within the first 20 minutes, you can refuse the number, and the money will be returned to your account in full.
- If you have not received an SMS and more than 20 minutes have passed, it will be impossible to cancel the rent.
- Perhaps the service itself does not send the messages you need for some reason. Try to request a message using another browser using Proxy or VPN or another device.
- If you still do not receive messages, contact us with a problem number.
Forbidden Messages
- Messages (SMS) that you can’t receive on our website:
Qiwi service
Webmoney service
ICQ service
Pandao service
Service messages from mobile operators.
- Messages from other financial systems can be forbidden if the administration considers them as unacceptable.
- Messages from services such as Yula, Mamba, Citymobil and Mail.ru group services can be received if there is 500 rubles or more on your balance.
Account
How long about account avalable on website?
After your purchase, We will save your purchase information within 30days. So after purchasing, you should save your accounts purchased to your device.
How about account security?
- You should log in and change your password, change information such as recovery email, date, full name,... immediately after purchasing the account.
Account can not login / account not exits
- 24-hour login warranty. If you have logged in, the warranty will not be available.
- Use Proxy/VPN to login to the country of that account type.
Temp Mail
